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Awesome Customer Service

My fiancé and I have had excellent interactions with the ladies at the Rice Lake Wisconsin office. We have had 4 loans with them. The ladies at this office have excellent customer service. Yes the interest rates are a little high but that is the only downside. The application process was fast and if there was ever an issue the ladies were quick to help resolve the issues and give great financial advice. If you need a loan fast I highly recommend Heights Finance 😀

Cassandra Hanlon, 3 days ago

Friendly and very helpful...discussed…

Friendly and very helpful...discussed different options available to me thoroughly. Thanks again Keitha!

Steven Kleeman Sr, 4 days ago

Excellent experience!

Excellent experience!! Olga Sandoval was friendly and she helped me understand every step of my loan., she went above and beyond to make sure I was satisfied!!! I would recommend Olga to all my friends and family!!!

Nohemi Avalos, 5 days ago

Great experience

Janelle was very polite and professional at the Madison location. She answered all my questions and made the transaction a smooth, pleasant experience.

djc, 9 days ago

I applied today Rosanne Sarmiento…

I applied today Rosanne Sarmiento approved me in 5 minutes

Luis Gonzalez, 16 days ago

The ladies at Heights Finance in Kokomo…

The ladies at Heights Finance in Kokomo are always helpful and very nice. I definitely recommend them when you need help with money.

Dee, 1 month ago

Amazing customer service & hospitality

I have to say my experience with the staff at Heights was 100% outstanding. They worked to help out both myself & my son. I have been in the hospitality business for 15+ years & these 2 ladies are by far extremely professional. I highly recommend this office for any financial needs you may be needing help with. Thank you so much to both Lillie & Kat.

Lishia Lira, 1 month ago

Sabina Cook was very helpful and made…

Sabina Cook was very helpful and made me feel right at ease. I highly recommend her .

Karen, 1 month ago

Sabrina Cook was very helpful and made…

Sabrina Cook was very helpful and made me feel very comfortable. She is very good at her job and I would highly recommend going to see her.

Lawrance James, 1 month ago

The lady's were very helpful and the…

The lady's were very helpful and the building was clean and well organized.

Timothy McBride, 1 month ago

I have chosen Heights as my finance…

I have chosen Heights as my finance company now for three years. I feel at home here because of the loving environment with my loan specialist Camberlynn Alexander she is the best loan advisor you could have she’s very dedicated to her job and has loads of Experience. I am very Satisfied.

Nettie Ruth Jones, 1 month ago

Hi everyone

Hi everyone, I have been with Covington Finance for 2 or three years. It’s been a while but in all those 2 years I’ve had excellent excellent employees work with me with politeness kindness expertise. Their manager is an excellent manager to be able to put a team like that together there it has never been one person that does not treat me with respect that to me goes a long way because times right now people being rude and disrespectful and they always come through for me they always allow me to ask for help and they try their very best to help me so anyone that wants a a lone go to to Covington Finance. They will be more than happy to put something together for You.

gladys galvan, 1 month ago

Brightens my day

Every single interaction I have with the people in the McKinney branch has been nothing but pleasant. Speaking with Ron and Kelley always puts a smile on my face. Today, Madison, who is temporarily at the McKinney location, helped me with a refinance, and she was absolutely delightful. She made the process go completely smoothly, and she was a joy to talk with through the whole process. I can only assume each employee goes through training that includes making customers feel comfortable and valued. And, Ron, in McKinney, must continually encourage customer-value behavior, because each call that I speak to he or Kelley makes me feel valued and brightens my day. Thank you!

Tina Tapp, 1 month ago

Adriana and Sherkita were very…

Adriana and Sherkita were very helpful!!!!

Erica French, 1 month ago

Great customer service

Great customer service, always courteous and nice, will recommend this company. They helped me when I really needed it, also helps my credit. Thanks you guys! Y’all are much appreciated!

LaTosha Walker, 1 month ago

Excellent Customer Service

I want to take a moment to recognize Ross Everhart for truly outstanding customer service. I recently applied for a loan and was ultimately declined due to a charge-off on an old loan. While the outcome wasn’t what I hoped for, I can honestly say I was not upset at all—and that speaks volumes about the level of service Ross provided. From start to finish, his communication, follow-up, and professionalism were exceptional. He treated me with respect, without judgment, and genuinely made me feel like he wanted to help, even knowing the decision might not go my way. That kind of old-school customer service is rare these days. If you can walk away feeling positive even after being declined, that tells you everything you need to know about the experience. Anyone looking for a loan and wanting to work with someone who truly cares, follows through, and treats people like humans—go see ROSS. You won’t be disappointed.

Corina Duncan, 1 month ago

Excellent employees good service…

Excellent employees good service haven't had any problems with getting my loan will send future clients. Merry Christmas and Happy New Year

Shawnita Smith, 2 months ago

Danielle ..very great woman with good…

Danielle ..very great woman with good heart ...love to work with her ... she's very understanding person ...

prince chase, 2 months ago

Jammie Scivally was amazing

Jammie Scivally was amazing

Nicole Piker, 2 months ago

Great customer service

Great customer service and easy process and good people.

Jacoby Thomas, 2 months ago